2012-03-30 / Business Review

Paulin’s Tire and Auto Care

Mark Paulin, owner of Paulin’s Tire and Auto Care on Broadway in South Portland, does not just want to sell tires and auto repair. “We sell the right fit for you,” Mark says. “We want people to know that we’re different.” We’re not your typical garage. You should come see what makes us different. Mark opened his South Portland location in November and has been gaining momentum within the community. “People are starting to come in from word-of-mouth,” Mark says. “We don’t over-sell people.” Paulin’s Tire and Auto Care also has two locations in Portland and one in Arundel. Mark says his tire and auto care business is successful because of the personal touch he adds to every customers experience. “I’m going to ask you specific questions,” Mark says. “What are you doing with the car? Are you planning on keeping it? If its snowing do you have to go out in a snow storm? Is your driving more highway or in town?” Mark and his team believe in selling you the safest and most reliable tire for your car. “I can also warranty any major brand tire even if you didn’t buy them from me,” Mark says. Paulin’s Tire and Auto Care takes pride in owning their own alignment machine and they provide free loaner cars while they fix your vehicle up in the shop. Customers can trust Paulin’s Tire and Auto Care to provide only the best in tire and vehicle services. The company provides tires and other services for local businesses as well as residents. “I do all the commercial tires for the U-Haul on Marginal Way,” Mark says, adding that Paulin’s is on the market to provide fleet services. “There’s nothing we don’t do on a vehicle,” Mark says. Mark also sells used vehicles at his South Portland location. The company offers membership to the Customer Care Club, a comprehensive benefit program. Benefits of the Customer Care Club can include 24-hour emergency towing and road service, lost key or lockout service, tire repair and replacement coverage, and travel benefits. Duane Fogg was hired in December as the manager of Paulin’s Tire and Auto Care, his ample knowledge adds many positives to the overall customer experience one can expect at Paulin’s Tire and Auto Care. “I actually spent seven years out at Jonesy’s Service Center in Cape Elizabeth before it closed,” Duane says. “I had a great following out there and some are slowly finding their way to Paulin’s”. Duane agrees with Mark that word-of-mouth referrals have been huge for business and that people have been pleased with their new location so far. “That kind of speaks for itself,” Duane says. To learn more about Paulin’s Tire and Auto Care visit our website at www.paulinstire.com or call (207) 799-1531. You can also stop by in person at 699 Broadway in South Portland to talk to Mark or Duane about your tire and auto needs.

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